Specialty Days in AR % >90 Days Bad Debt Net Collections
Gastroenterology 27 12% 1.5% 97%
Multi-Specialty 35 14% 2% 97%
Ophthalmology 25 10% 1.5% 97%
Average 29 12% 1.7% 97%
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Benchmarking

Key Performance Indicators For Outpatient Surgery

Days In AR

This KPI is determined based on the # of days between rendering a service and receiving payment. Do you know the average # of days it takes you to get paid? Increased days in AR signifies there could be areas in the billing process needing improvement.

% Over 90 Days

This KPI is determined based on the % of aged accounts over 90 days old. Staying on top of aged accounts is key to achieving payment, as time slips by, your chances of collecting are reduced. If your % >90 days is greater than 20%, do you know why?

Bad Debt

This KPI is determined by a % of bad debt to the total AR or per procedure revenue. Patient collection balances, timely filing, and professional courtesy adjustments are examples of Bad Debt. Are you aware of the amount of bad debt in your business?

Net Collections

This KPI is determined based on the % of monthly collections against charges and adjustments. The industry standard is a 96% net collection rate, 95% or lower signifies there could be areas to improve. Are you aware of your net collection rate?

Industry Average Benchmarks- ASC

Specialty Days in AR % >90 Days Bad Debt Net Collections
Gastroenterology 29 15% 3% 96%
Multi-Specialty 40 17% 4% 96%
Ophthalmology 28 13% 2% 96%
Average 32 15% 3% 96%

 

Adept Surgical Billing Solution Benchmarks- ASC

 

Specialty Days in AR % >90 Days Bad Debt Net Collections
Gastroenterology 27 12% 1.5% 97%
Multi-Specialty 35 14% 2% 97%
Ophthalmology 25 10% 1.5% 97%
Average 29 12% 1.7% 97%